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WORLDWIDE SECURE DELIVERY

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We will carefully and promptly deliver your jewelry to Oslo and other cities in Norway if the jewelry is available. We also care about customers in other countries and try to make your delivery as safe and hassle-free as possible.

Delivery in Oslo

If the jewelry you ordered is in the atelier, we will deliver your order within 1–3 working days. Our team will contact you to confirm the delivery date and time.

 

Delivery in Norway

For customers located outside of Oslo, we carry out delivery within 7–14 weeks. Please note that delivery times may vary depending on your location.

Delivery around the world

For customers located outside of Norway, we offer delivery around the world. Delivery time is usually 10–21 days, but it may be temporarily increased due to circumstances beyond our control. Once your order has been transferred to the transport company, you will receive a tracking number, so you can keep track of your shipment.

We strive to deliver your orders as quickly and efficiently as possible. If you have any questions or concerns about your order, please don't hesitate to contact us.

ADDITIONAL LEAD TIME FOR SPECIFIC CREATIONS

Please note that personalisation services (engraving, embossing, or ring adjustments) will require an additional lead time.

RETURN

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The jewellery is a personal, personalized item. It is so intimate that it is not supposed to be returned. This makes our jewellery even more special. When you purchase our jewellery, you are not just getting an item that looks great - you are getting an item that is unique and personal.

NEED SUPPORT?

If you need assistance, you can also contact Lyolya Client Relations Centre by email lyolyacollection@gmail.com for more information.

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